Unified communications market showing
upsurge says vendor
- Hamish Barwick (Computerworld), 14 February, 2011
Extract:
As more Australian companies opt to use social
networking, it is proving not to be the death knell of unified
communications (UC), according to IBM.
IBM Social Business Innovation Lead, Mike Handes, said uptake of UC equipment
stalled as projects were delayed or cancelled during the economic
downturn, but the trend was slowly reversing. However, now that purse
strings have been loosened, he said more customers were internally
combining UC and social networking, or ‘social software’ as the company
defined it.
"One of the neat things about social
software is that if you’re going to support a distributed workforce and
you’ve got people working across different geographical boundaries, it
[UC] combined with social networking brings that force together through
collaboration,” he told Computerworld Australia.
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