Friday, September 16, 2011

Twitter, unified communications not mutually exclusive: IBM


Unified communications market showing upsurge says vendor
http://www.computerworld.com.au/article/376514/twitter_unified_communications_mutually_exclusive_ibm/?eid=-6787&uid=8846

Extract:

As more Australian companies opt to use social networking, it is proving not to be the death knell of unified communications (UC), according to IBM.

IBM Social Business Innovation Lead, Mike Handes, said uptake of UC equipment stalled as projects were delayed or cancelled during the economic downturn, but the trend was slowly reversing. However, now that purse strings have been loosened, he said more customers were internally combining UC and social networking, or ‘social software’ as the company defined it.

"One of the neat things about social software is that if you’re going to support a distributed workforce and you’ve got people working across different geographical boundaries, it [UC] combined with social networking brings that force together through collaboration,” he told Computerworld Australia.

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